Effective Date: [29/10/2025]

Welcome to Desi Dhamaka OTT .

Thank you for choosing Desi Dhamaka OTT — India’s own entertainment platform. This Refund & Cancellation Policy outlines the terms under which users may request cancellations or refunds for subscriptions or payments made on our platform.

1. Subscription Services

Desi Dhamaka OTT offers both free and paid subscription plans. Once you subscribe to a paid plan, you will gain access to premium content as per your selected package.

2. Cancellation Policy

• You may cancel your subscription at any time through your account settings.
• Upon cancellation, your current plan will remain active until the end of the billing cycle.
• Cancellation does not automatically initiate a refund for the current billing period.

3. Refund Policy

• No automatic refunds are issued once a subscription payment has been processed.
• Refunds may be provided only in special cases such as:
    o Double payment due to a technical error.
    o Unintentional duplicate subscriptions.
    o Verified failure of service delivery (e.g., you paid but couldn’t access content).
• To request a refund, please contact our support team at support@desidhamakaott.com within 7 days of the transaction. • Approved refunds will be processed within 7–10 business days through the original payment method.

4. Trial Periods and Offers

• If you are using a free trial, you can cancel anytime before the trial period ends to avoid charges.
• Promotional offers or discounted plans are non-refundable once activated.

5. Third-Party Payments

If you subscribed via third-party platforms (like Google Play, Apple App Store, or payment gateways), refunds must be requested directly through those platforms, following their policies.

6. Content Access After Cancellation

After cancellation or plan expiry, you will lose access to premium content, but can still enjoy free or ad-supported content available on the platform.

7. Contact Us

If you face any issue related to billing, payments, or cancellations, please reach us at:

📧 Email: support@desidhamakaott.com
📍 Address: E 185 SECTOR 63 NOIDA

Desi Dhamaka OTT – Fair Policy. Transparent Process. Total Entertainment. 🎬